Privacy Policy

DOE Inc. (hereinafter referred to as "the Company") considers the proper protection of customers' personal information as a key element of its business operations. In compliance with the Act on the Protection of Personal Information and other related laws and regulations, we will manage our customers' personal information with the utmost care, as outlined below.

1. Definitions of Personal Information in This Policy

(1) Personal Information
Personal information refers to information handled by the Company that can identify an individual customer. This includes the customer's name, address, phone number, email address, and inquiry details, which, when combined, can be used to identify the individual.

(2) Personal Data
Personal data refers to customer information handled by the Company that is organized in a manner that allows for easy search of specific individuals, such as information searchable through computer systems or through indexes or other organized references.

(3) Retained Personal Data
Retained personal data refers to personal data that the Company has compiled and organized, and for which the Company has the authority to disclose or correct. However, data retained for less than six months or as specified by law is excluded.

2. Collection of Personal Information

The Company collects personal information through lawful and fair means.

3. Use of Personal Information

(1) When collecting personal information from customers, the Company will specify the purpose of use in advance, except where otherwise required by law.

(2) The Company will use the personal information provided by customers only within the scope of the purposes specified by the Company and only to the extent necessary for business operations, except where otherwise required by law.

(3) For the purpose of conducting business, the Company may jointly use customers' personal information with third parties or outsource its handling to third parties. In such cases, the Company will appropriately supervise the third parties to ensure strict handling of customers' personal information.

4. Provision of Personal Data to Third Parties

(1) The Company will not provide or disclose customers' personal data to third parties without obtaining prior consent, except as required by law or as outlined below.

(2) In cases where it is necessary for business operations, the Company may provide customers' personal data to third parties without obtaining their consent. If a customer requests, the Company will stop providing data to third parties in accordance with the law.

5. Safety Measures for Retained Personal Data

The Company takes the following measures to ensure the safe management of retained personal data related to customers:

(1) The Company implements reasonable measures against unauthorized access, computer viruses, and other risks to prevent loss, destruction, alteration, or leakage of personal information.

(2) An "Information Security Committee" and "Management Supervisors" for each department that handles personal information are established within the Company to ensure proper management of personal information.

6. Disclosure, Correction, and Suspension of Use of Retained Personal Data

The Company acknowledges that customers have the right to request the disclosure, correction, or suspension of use of their retained personal data. Upon receiving such a request, the Company will respond promptly in accordance with the law.

7. Establishment and Implementation of Internal Regulations for Personal Information Protection

To enforce this policy, the Company establishes internal regulations concerning the protection of customers' personal information, ensures that these are thoroughly communicated to all employees and related personnel, and implements them. Additionally, we continuously maintain and improve these measures.

8. Application and Revision of This Policy

This policy will be applied from the date of publication on this website. The policy may be revised without notice as required by law or as deemed necessary by the Company. (The most recent information will be posted on this website.)

9. Contact for Inquiries

For inquiries regarding the handling of personal information, please contact us at the following:

DOE Inc.
Tel: +81-45-641-1868+81-45-641-1868